Consolidated all products into one quoting system

Privacy & Data Integrity Company is a provider of privacy, digital properties security, and data integrity to consumers all over.

Consolidated all products into one quoting system

Established customer self-service and consumption-based transitions 

Increased approval turnaround time,  which in turn increased productivity and sales 

Accountability and uniformity established for discounts and approvals

Managed all approvals and renewals in one place making it easier to analyze bottlenecks and delays

Executive Sponsor

Executive Vice President, Operations

Industry

Subscription Software

Products

(Apttus) CPQ, Salesforce Billing, & DocuSign CLM

Services

Transformation & Implementation

Challenges

Customer struggled with multiple system platforms for contract management and negotiation  

None of these systems integrated with each other. This made for slow manual tracking of all contract documentation

The customer’s back office was built into multiple systems. Our billing provided a middle office that enabled them to take away and sunset several of those systems and streamline the data into their core NetSuite ERP

Customer was challenged with assets and renewal data

Difficult and inaccurate billing processes spread across various systems

Results

Uptima provided end-to-end implementation of Apttus CPQ, CLM, and Billing with integration into NetSuite ERP and front-end custom portal

Integrated contract management and negotiation built to occur solely within Apttus

Automatic document generation through Apttus to consolidate several processes

Structured contract configuration within Apttus, streamlining the configuring, quoting, billing, renewals, and amendment processes

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