10 am CDT Jun 7th | Workshop
Join us for a hands-on session with our Service Cloud experts to discuss the first step on your path to leveraging Einstein GPT - establishing your case management process and agent console. Solve cases faster and reduce service costs - at scale - by unifying customer data and automating processes. By the end of this session, you’ll create:
- Case management process
- Customized agent interface
- Knowledge base
- Automation with macros, quick text, and flow
- Service reporting and dashboards
Register
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Agenda
Wednesday, June 7th| 10am- 12pm CDT
9:55- Doors open
10am- Session Begins
11:55 Closing statements
12pm- Session Ends
Entire session: Gaining valuable materials to have the best capability in generating income
Location
Thanks to our Uptimazing partners
Questions? Contact events@uptima.com