Instant, cited answers from the documents your business runs on.
Unlock the intelligence hidden in your schematics, manuals and contracts, including the drawings other AI skips. The Visual Context Engine puts the answer, with its source, in front of the person doing the work.
Which replacement seal fits pump Grundfos CRE 15-3?
The correct seal kit is Kit #96488950.
How many linear feet of 6-inch piping are required for Level 2?
428 linear feet of 6-inch piping are required for Level 2.
What changed between the original agreement and the latest amendment?
Three material changes were identified:
-
Payment terms changed from Net30 to Net60.
-
Liability cap doubled to 24 months of fees.
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Added a 90-day termination notice.
Your best expert can't be on every job, call or contract.
The knowledge is there. It's just locked inside thick manuals, complex drawings and long contracts.
So a technician calls someone, guesses, or drives back out a second time.
A support agent puts the customer on hold to search five systems.
A team re-reads every signed contract to catch what changed.
An estimator works out material quantities from blueprints by hand, one job at a time.
Fast answers your team can trust, the first time.
Here's how easy access to locked-up knowledge changes the job:
Read drawings, not just text.
Blueprints, diagrams, exploded parts views and contract tables, with a plain explanation of what you're looking at.
Ask plainly, get a cited answer.
Your team asks the way they'd ask a coworker. The answer points to exactly where it was found.
Bring knowledge into the work.
Make document intelligence available inside the applications, agents and automated workflows your teams already use.
Stop searching, start solving.
The Visual Context Engine reads the same drawings, manuals and contracts your team does, but it reads all of them, instantly. What used to take a phone call and a wait now takes one question, and the answer shows exactly where it came from.
Elle,
Can you help me explain to my customer why they should consider upgrading their control system?
Sure, here's a compelling pitch for upgrading to the premium control package:
'Based on your current MultiZone 5000 system, upgrading to the premium control package would provide 3 key benefits:
- Energy Savings: The advanced zoning controls typically reduce energy costs by 15-20%, potentially saving about $1,800 annually for a building of this size.
- Comfort Improvement: The variable capacity and smart zoning ensure consistent temperatures throughout the building, eliminating hot and cold spots that affect productivity
- Remote Management: You'll gain the ability to monitor and adjust your system from anywhere, receive proactive maintenance alerts, and avoid costly emergency service calls.
The upgrade typically pays for itself in less than 2 years through energy savings alone, while extending the life of your existing equipment by reducing wear and tear.
They want it!
Do we have the premium control upgrade kit in stock? I need the part number.
Congrats on the sale! And yes, the premium control upgrade kit for the MultiZone 5000 is in stock. The part number is PC-5000-PRO.
We currently have 7 units available at the main warehouse and 2 units at the north branch location.
The current price is $1,875 per kit, and it can be delivered to your location by tomorrow morning.
Perfect, please place the order.
<2 minute
Technical lookup time
295 000
HVAC calls handled a year
27 000
Employees enabled within 3 months
Kawasaki uses VCE to reduce support response times.
Kawasaki's call center searched more than 150 technical documents across five systems to answer parts questions, sometimes for 15 minutes with a customer on the line.
Uptima built VCE and a custom Agentforce agent into Kawasaki's partner portal, with Claude as the reasoning engine. Every agent now gets the same cited answer in under two minutes.
It's like a coworker who's always on shift, and who shows their receipts.
Built for every team that works from documents.
Different teams. Different questions. The same cited answers.
Field Technicians
Diagnose faster and fix it the first time.
Customer Support
Resolve complex questions without putting customers on hold.
Contracts and Compliance
Find key terms, obligations and compliance risks before they cost you.
Estimators and Engineers
Extract information from drawings and specifications to accelerate reviews and estimates.
For AI leaders
Your company's knowledge is scattered across drawings, manuals, contracts, and specs in multiple systems. VCE makes that information accessible to the AI agents and workflows you're already building.
Use one governed intelligence capability across multiple use cases, with source citations, configurable controls, and human review where it matters.
More context for your agents, more value from your AI investments.
Fast AI that keeps you in control
Traceable answers
Each answer cites the exact document it came from.
Governed by design
Role-based access, defined inference locations, retention rules and audit logging.
Independent validation
For high-stakes extraction, two independent AI models read the same document separately to surface disagreements for review.
Human approval
Review gates keep people in control before sensitive outputs reach systems of record. Change and approval history is tracked.
We set it up with you, so your team gets answers from day one.
Uptima Visual Context Engine is one of the proprietary accelerators our AI team keeps building and improving. Whether you're starting a new AI initiative or expanding what you've already built, we put complex document intelligence to work alongside Salesforce Agentforce, and Claude, so you start further ahead.
01
We connect your knowledge.
We point the engine at the manuals, drawings, contracts and files you already have, wherever they live. No migration project on your end.
02
We bring answers into your tools.
Inside Salesforce and Agentforce, or headless through APIs into your own apps. Your team doesn't open something new; answers show up where the work already happens.
03
We keep finding what's next.
Through Managed AI, we optimize what's live, identify new use cases, and help expand the value of AI across your business.
Let's put your knowledge to work.
Bring us your hardest document: the schematic nobody can read, the contract nobody wants to re-read, the manual that lives in a binder. We'll deliver a working proof of concept on it within a week.